General Conditions (GC) 📜

The brand Kosna, along with the associated website www.kosna.ch, the logo, the images, text, and descriptions, are proprietary to the Galati Group SNP.

Prices
The prices listed in this catalog are in Swiss francs (CHF), net and inclusive of VAT. Items with a warranty are subject to the terms of the offer valid at the time of purchase. The warranty commences on the delivery date of the item, as shown on the accompanying document (invoice), which should be retained carefully. Damages from improper maintenance, not following usage instructions, or normal wear and tear are not covered.

Availability
Our delivery commitment is nullified in cases where our suppliers fail to meet delivery deadlines or if supply disruptions occur that are not the fault of Galati Group. Should a product be unavailable, we will notify you promptly.

Payment Terms
Accepted payment methods include credit cards (Visa, Maestro), TWINT, GooglePay, ApplePay, and PayPal.

Delivery and returns
For delivery, transport, returns, and exchanges, please refer to the Shipping and Returns page (Link).

Legal Guarantee
Promptly inspect the delivered goods to ensure there are no evident material or manufacturing defects, as well as damages from transport. You are legally required to report any defects or irregularities in the delivered items so we can address them.

Data Protection
Your personal data will be kept confidential. The data essential for order processing will undergo computerized handling and may be shared with affiliated entities as part of managing the order. For more information, please visit our data protection page (Link).

Applicable Law and Jurisdiction
Swiss law shall govern, and any disputes will fall under the jurisdiction of the District Court of Geneva, Switzerland.